Privacy and Cookies

NOhep Privacy Policy

NOhep is committed to securing your personal information and being open and transparent about what we do with it. We will only use your personal information in accordance with all applicable laws concerning the protection of personal information. We will never do anything with your information that you would not reasonably expect us to do, having freely provided us with it.

This policy is written in accordance with the Data Protection Act 1998. It has been reviewed and updated thoroughly to comply with the changes proposed by the COI that came into effect in May 2018. If you have any questions about this Privacy Policy, please contact our Data Protection Officer at 27 Crosby Row, London SE1 3YD or by telephone on 020 7378 0159.

How do we obtain your personal information?

We collect this information directly from you either when you email us or submit your information to us through the website. You may give this information to us when signing up to join the NOhep movement, becoming a visionary, expressing interest in receiving our newsletter, participating in any event on or offline that we host, or otherwise give us your personal information. Where a professional interest is deemed to exist we sometimes use a business email address that is in the public domain.

Sometimes your information will be processed by an organisation working for us (a data processing company), but at all times these companies will have been vetted and have their own approved Data Protection Policy.

What information do we collect?

Personal information is any information that can be used to identify you. This can be anything from your name and email address through to your health or personal circumstances. Data protection law recognises that certain categories of personal information are more sensitive. We do not collect this sensitive personal data unless it has been provided to us for a specific purpose (for example, indicating specific health information about yourself for our NOhep YouTube channel). The most common form of Personal information we hold on individuals are simply their names and email addresses.

How do we use your information?

How we use your information is compliant on why you provided it to us in the first place. Largely, we will contact individuals in order to effectively continue to engage with them based on a common goal of eliminating viral hepatitis. This can consist of providing information about upcoming webinars, events or surveys or to actively seek individual’s involvement in campaigns to support our mission and vision. We also use your information to keep a record of your relationship with us, for internal administrative purposes and to let you know about changes to our services.

Direct Marketing

By providing us with your email address we will send you communications about our work, campaigns and direction. Occasionally, we may include information from partner organisations who support our work including the World Hepatitis Alliance (who are the secretariat). You can opt-out of these marketing emails at any time and we include information on how you can say no to such marketing in our emails.

You can also let us know if you would prefer not to receive these communications at any time by calling us on 020 7378 0159, or writing to our Data Protection Officer at the address above.

Who do we share your information with?

All personal information is stored and processed in our UK office. We will not sell your details to any third parties, but we may sometimes share your information with our trusted service providers who are authorised to act on our behalf or with our secretariat WHA.

When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, NOhep cannot guarantee the security of any information you transmit to us and you do so at your own risk.

Accessing and updating your personal information

You can request access to any information we hold about you or to let us know if you would no longer like to receive communications from us by contacting our Data Protection Officer at NOhep, 27 Crosby Row, London, SE1 3YD, or telephone 020 7378 0159. Equally, please let us know of any changes to your personal information.

Links to other sites

This site provides links to other websites and resources. Where possible the veracity of these sites has been confirmed. NOhep has no control over such sites and resources and is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any advertising, products or materials on or available from such sites or resources.


We use Cookies on our website. Please read our Cookies policy for further information.

We may change our privacy policy from time to time so please check back periodically. 

This Privacy Policy was last updated April 2018.

NOhep Cookie Policy

What are cookies?

NOhep use cookies on our website. Cookies are small text files passed to your computer, mobile phone or other device, through your web browser, so the website remembers who you are between pages or visits. So every time you come back to our website, your browser will send the cookie file back to our website’s server. You can find out more information about cookies and

Why does NOhep use cookies?

Cookies are essentially useful because they improve your experience of using our website by giving you a more personalised experience. Additionally, we use cookies to track how this website is used via Google Analytics. Google Analytics uses cookies to help gather statistics on how people use this website. For example, which country the user is from, and which pages you visit while on the website. We can then work on these sections of our website to improve your experience. We also use this information to help us decide whether there are other information resources we could develop to meet the needs of people visiting the website. As a charity which has to apply for funding, we can also use this information in support of grant applications or to report on how successful a project has been e.g. to report on how many people are accessing relevant pages of the website.

How do I stop cookies?

If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse cookies, or to let you know when you get a new cookie. You need to refer to your internet browser’s instructions by clicking on the ‘Help’ menu. Refusing cookies, however, can restrict your use of websites. To enjoy our website to the full we recommend you leave cookies switched on.

What cookies are used on this website?

Please find information below on the cookies that our website stores on your computer. We use both session cookies and persistent cookies.

Cookie NameDescriptionSession
_gaThis is a Google Analytics cookie that is used to distinguish users.2 Years
_gatThis is a Google Analytics cookie that is used to throttle request rate.10 Minutes
wordpress_WordPress cookie for a logged in user.Session
wordpress_logged_inWordPress cookie for a logged in user.Session
wordpress_test_cookieWordPress test cookie.Session
wp-settings-time-WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface and possibly also the main site interface.1 Year
wp-settings-WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface and possibly also the main site interface.1 Year
PHPSESSIDTo identify your unique session on the website.Session